Objective
Emotional intelligence is the ability to recognize and manage emotions. Those who understand emotional intelligence are more likely to avoid miscommunication, reach consensus, manage stress, and address conflicts effectively.
Emotional intelligence Training, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
Modules
Some of the modules we will cover include:
- Fundamentals of Emotional Intelligence establishing a common definition of EI
- The benefits of EI in the workplace
- Measuring and interpreting your EI
- Increasing Self-Awareness recognizing and affirming your emotions
- Developing personal authenticity; Demonstrating authentic leadership through your actions
- Mastering Self-Management Techniques applying EI best practices
- Gaining greater control of your actions
- Building Social Awareness and Interpersonal Effectiveness reading the emotional landscape
- Creating a positive EI environment
- Facilitating effective communication
- Enhancing Team Performance: Improving team dynamics
- Balancing individual team member roles
- Applying EI competencies to leadership
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