Having the right strategy is critical to business success. But strategy without effective execution amounts to little more than making a wish in the right direction. And nothing is more critical to sound execution than effective, efficient business processes.
Weak business processes waste time and money, and almost always have a negative impact on product or service quality. They can also demoralize even the hardest-working individuals when their efforts are overwhelmed by a larger “system” over which they have little individual control.
This is where our business process improvement consulting capability and experience can help.
Business processes cuts across organizational and functional boundaries. Consequently, effective business process analysis and improvement is best accomplished through the involvement of cross-functional teams of individuals who actually work in the system and know it first-hand.
S.M.A.R.T. consultants have years of experience in chartering and working with business process improvement teams and can provide the kind of project design support, facilitation, process-analysis tools, practices and training that will ensure the success of our client’s business process improvement and re-engineering program.