Objective
The program will provide participants with the skills to understand the principles, benefits and challenges of marketing and selling, learn and understand the emotions of selling and compelling negotiation attitudes, understand the dynamics involved in effectively pitching for and winning new business opportunities, know how to handle objections with confidence and develop questioning skills to understand and influence customer needs, and also to develop a winning sales pitch that focuses on specific customer needs and benefits.
Modules
Some of the modules we will cover include:
- Superstar Sales Person
- Understanding the Sales Process
- How to Understand Your Prospects’ Needs
- Handling Objections
- Negotiation
- Effective Sales Presentations and Sales Calls
- Business Development Over The Telephone
- Communication & Influencing Skills
- Impression Management
- Assertive Behaviour
- Time Management
- Interpersonal Skills
- Building Self-Esteem
- Building Self Confidence
- Managing Customer Rejection
- Influence Strategies
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