Having the right strategy is critical to business success. But strategy without effective execution amounts to little more than making a wish in the right direction. And nothing is more critical to sound execution than effective, efficient business processes.
Weak business processes waste time and money, and almost always have a negative impact on product or service quality. They can also demoralize even the hardest-working individuals when their efforts are overwhelmed by a larger “system” over which they have little individual control.
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S.M.A.R.T. consultants have years of experience in chartering and working with business process improvement teams and can provide the kind of project design support, facilitation, process-analysis tools, practices and training that will ensure the success of our client’s business process improvement and re-engineering program.