S.M.A.R.T. outsourcing division provide Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions. We offer flexible delivery options, each of which is built on a foundation of quality and continuous improvement. We seek to address the challenges of our clients who want to realize the full benefits of outsourcing.
Outsourcing is a model and associated management system for the delivery of a process, function, goods or services to a company by an external, third party service provider, as alternative to carrying out those processes or functions within the company’s own organisation.
The modern business environment is an outsourcing economy, where the major focus of firms is on leveraging external capacities, capabilities, competences, knowledge and skills – why do it yourself, if another provider can do it faster, better, cheaper?
S.M.A.R.T. Outsourcing services can include:
- Back Office
- Finance and Accounting
- Contact Centre
- Customer Service Officers
- Sales Executives
- Courtesy Officers
We serve a number of industries, where we have developed deep expertise. If you want to work with a respected outsourcing partner that has the scale, experience, capability and approach to help you achieve your objectives, please CONTACT US.